Medical and mental health professionals who work with death and grief every day are specifically trained for communicating compassionately with bereaved individuals. But in the corporate world, few of us possess these skills. This is particularly important in the insurance or financial services industry, where we are often called upon to manage complex decisions and emotional responses related to the death of a client.
This workshop will introduce you to basic grief theory and communication tools that will help you offer more effective support to grieving clients and their families. The training includes interactive, experiential processes for practicing the following new skills:
. More effective language for expressing condolences
. Active listening and compassionate communication
. Knowledge of traditional and contemporary in grief theory
. Awareness of diverse spiritual perspectives
. Identifying complicated vs. normal grieving
Dr. Terri Daniel, CT, CCTP is a hospice and hospital-trained clinical chaplain (interfaith). She is certified in death, dying and bereavement by the Association of Death Education and Counseling, and in trauma support by the International Association of Trauma Professionals. The focus of her work is to assist dying and grieving individuals to discover a more spiritually and socially-spacious understanding of death, grief, and beyond.
Terri conducts workshops throughout the U.S. to help the dying and the bereaved focus on inner transformation rather than external events. Her work is acclaimed by physicians, hospice workers, grief counselors and clergy for its pinpoint clarity on the process of dying and grieving. She has a BA in Religious Studies from Marylhurst University, an MA in Pastoral Care from Fordham University, and a Doctor of Ministry in Pastoral Care and Counseling from the San Francisco Theological Seminary.